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Product related common questions to be displayed on the /faqs page
First of all, re-download the product to try once again. If it's still not working, please contact us as soon as possible.
Usually, any software's latest version will work fine. For JPG and SVG file formats, some older versions like 5 years old version will work also. If you have a very old version of any software, please let us know. We will try our best to provide older, compatible files for you.
Any configuration will work if you use JPG files. If you have 8GB RAM or more, an SSD instead of an HDD, and a dedicated graphics card it will work very smoothly.